REFUND POLICY

We accept refunds and exchanges.

RETURNS
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Need to return an item?
Please ship the item (including as much original packaging as possible) back to:

Returns Department
Calibre Technologies Ltd
27 Old Gloucester Street, 
London 
WC1N 3AX
UNITED KINGDOM

Please be sure to include a note with your order number on so we can match it up when it arrives!

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@CalibreTec.com.

EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@CalibreTec.com and send your item to: Calibre Technologies Ltd, 27, Old Gloucester Street, London, WC1N 3AX, UNITED KINGDOM

SHIPPING
To return your product, you should mail your product to: Returns, Calibre Technologies Ltd, 27 Old Gloucester Street, London, WC1N 3AX, UNITED KINGDOM
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50/€70/$75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.